style

The IRS is quicker to answer the phone on this Tax Day

Font size+Author:Global Groove news portalSource:politics2024-05-21 13:19:23I want to comment(0)

WASHINGTON (AP) — On this Tax Day, the IRS is promoting the customer service improvements the agency

WASHINGTON (AP) — On this Tax Day, the IRS is promoting the customer service improvements the agency rolled out since receiving tens of billions in new funding dollars through Democrats’ Inflation Reduction Act.

From cutting phone wait times to digitizing more documents and improving the “Where’s My Refund” tool to show more account details in plain language, agency leadership is trying to bring attention to what’s been done to repair the agency’s image as an outdated and maligned tax collector.

The promotion also in part is meant to quickly normalize a more efficient and effective IRS before congressional Republicans threaten another round of cuts to the agency. So time is of the essence for both taxpayers and the agency this season.

“This filing season, the IRS has built off past successes and reached new milestones,” Treasury Secretary Janet Yellen said on a Friday call with reporters. “It’s showing that when it has the resources it needs, it will provide taxpayers the service they deserve.”

Related articles
  • Pentagon vows to keep weapons moving to Ukraine as Kyiv faces a renewed assault by Russia

    Pentagon vows to keep weapons moving to Ukraine as Kyiv faces a renewed assault by Russia

    2024-05-21 12:11

  • Nuggets blow 20

    Nuggets blow 20

    2024-05-21 10:57

  • Independent UN experts urge Yemen’s Houthis to free detained Baha'i followers

    Independent UN experts urge Yemen’s Houthis to free detained Baha'i followers

    2024-05-21 10:41

  • Mystery artist who erected signs comparing pothole

    Mystery artist who erected signs comparing pothole

    2024-05-21 10:38

Netizen comments